Frequently Asked Questions
Everything you need to know about your Laurel Bath House experience.
Are your products safe for sensitive skin?
Yes, we prioritize natural, botanical ingredients and avoid harsh sulfates or parabens. However, we always recommend performing a patch test before full application to ensure compatibility with your skin.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-5 business days, depending on your location.
Do you test your products on animals?
At Laurel Bath House, we are strictly cruelty-free. We never test our finished products or individual ingredients on animals, nor do we work with suppliers who do.
What is your return policy?
Due to the personal nature of bath and beauty products, we cannot accept returns on opened items. If your product arrives damaged or you are unsatisfied, please contact us within 14 days for a replacement or store credit.
Can I track my shipment?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to more international destinations in the near future.